F.A.Q.

Around 1 month if purchased with the express way (by airmail).
Around 2 to 3 months with the regular way (by surface).

We accept returns and exchanges only if the item does not meet the product descriptions, or if the product is damaged.

Partially. We only ship at the moment to The United States of America and to France. 

You can directly contact us by email at hello@dandelions.co.jp, or by filling the form you can find here.

If you placed your order and completed your payment for the item(s), you have 24h to cancel it by contacting us at hello@dandelions.co.jp

We do not offer gift wrapping or personalized options.

We accept payment by credit cards only. When proceeding to purchase items, you will be redirected to a Stripe cart page (linked to our website) to pay for your item(s). 

We frequently offer special offers and discounts to our loyal customers! Be sure to subscribe to our newsletter for special offers and more.

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